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C-Physio Credits

What are C-Physio Credits?

C-Physio Credits are an easy and affordable way to get access to Award-Winning Physiotherapy, Pilates, Sports Massage and Performance Training at the best rates.

 

Why are we offering such a Great Deal?

We want to make Physiotherapy affordable and accessible for everybody. And for people with the greatest need for ongoing support, healthcare can be costly.

So we want to help you by rewarding you with greater discounts for committing to your long term health. Achieving lasting improvements that will help you to do more, feel better and ultimately make the difference in later years is an ongoing process. We feel you should be rewarded for your commitment and feel the support your Physio can provide and our C-Physio Credits could help you to achieve that.

 

What can I use C-Physio Credits on?

You can use your C-Physio Credits on Individual and Group Sessions at any C-Physio Clinic.

Group Classes include our popular Pilates Classes, or our Sports Specific Performance Classes, such as SkiFit and TriFit.

Individual Sessions include Physiotherapy, Pilates 1:1, Personal Training, Performance Training, Women’s Health Physio, Sports Massage and Functional Movement Screening.

It’s up to you how you use them, but you’ll be able to attend without having to worry about paying for each session as you go. Check out the C-Physio Credits Usage Guide attached to see how you could use each of the different plans available.


 

How can I buy C-Physio Credits?

1.  Credit Bundles

C-Physio Credit Bundles are a Pre-payment option that enables you to get the best deal for your Physiotherapy and Pilates.

You can buy a minimum of 50 credits in advance, but the best way to make the most of your credits is to buy in bulk.

And the more credits you buy, the more you save, with increasing discounts at 100, 200 and 400 credits purchased.

 

Our C-Physio Credits – Bundles

Bronze Bundle                   50 Credits                                            £125

Silver Bundle                      100 credits          Save 5%                Normally £250, now £237.50

Gold Bundle                       200 credits          Save 10%             Normally £500, now £450

Platinum Bundle               400 credits          Save 15%             Normally £1000, just £850 (Best Value)

 

2.  Monthly Credits

With a cashless society fast approaching, more of us are moving to paying for our services monthly. From our gas and electricity bills, to shaving products and sports clubs, paying by monthly direct debit is proving to be the easiest, most affordable way of paying for your regular outgoings.

For some people, private physiotherapy is one of those ongoing costs, that helps you to keep on top of your ailments, preventing the risk of reinjury, and managing your pain on a day-to-day basis.

So we’ve introduced an option to pay for your credit bundles on a monthly basis to help you access effective, high quality Physiotherapy Treatment and Pilates Classes at a regular cost that can be increased or reduced as you need it.

 

Our C-Physio Credits – Monthly Plans

Bronze Monthly                15 Credits                                            £37.50 per month

Silver Monthly                   30 Credits            Save 5%                Normally £75, now £71.25 per month

Gold Monthly                    60 Credits            Save 10%             Normally £150, now £135 per month

Platinum Monthly            120 credits          Save 15%             Normally £300, just £255 (Best Value)

For more information, visit the FAQs section on our website to help you decide if C-Physio Credits are right for you.


 

C-Physio Credits Usage Guide

How Many C-Physio Credits are Group Classes and 1:1 Sessions?

The table below indicated what you can get for your C-Physio Credits.

 

Group Classes

3 Credits

1 x Pilates Class

4 Credits

1 x Performance Class (e.g. SkiFit, TriFit)

 

Individual Sessions (1:1 Sessions)

12 Credits

1 x Standard 30 minute Session

17 Credits

1 x Assessment Session

20 Credits

1 x Extended 60 minute Session

30 Credits

1 x Supercharged 90 minute Session

 

 

How Could I Use My C-Physio Credits?

Here’s a nifty little guide with some examples of how you could use your C-Physio Credits.

Level

Plan

Physio Treatment

Pilates Class

Pilates 1:1

Personal Training

Sports Massage

Bronze

Monthly

  

1-2 x Classes
per week

      

Bundle

4 x Sessions

        

Silver

Monthly

1 x Session
per month

1-2 x Classes
per week

      

Bundle

8 x Sessions

        

Gold

Monthly

1 x Session
per month

2-3 x Classes
per week

  

1 x Session
per month

  

Bundle

12 x Sessions

13 x Classes

      

Platinum

Monthly

1 x Session
per week

2 x Classes
per week

1 x Session
per month

1 x Session
per month

1 x Session per month

Bundle

20 x Sessions

21 x Classes

  

4 x Sessions

  

 

There’s no limit to the ways you can use your C-Physio Credits, so you can create the perfect package to suit your circumstances.

 

FAQs

  Which C-Physio Credits Plan is best for me?

If you’re having treatment throughout the year to maintain a problem or you attend one or more of our classes on a weekly basis, then you’ll probably find C-Physio Monthly Credits will work best for you. This option would also allow you to build up a store of credits over the year, to provide you with a course of treatment when you need it, allowing you to spread the cost of your treatment over a period of time.

However, if you’re attending for a course of treatment to settle or manage an acute flare up or a one-off problem, paying for a C-Physio Credit Bundle may be the better option.

If you’re on Monthly Credits and you have a flare up or a new injury that you want to get treated, you can always add a Credit Bundle onto your package. Your C-Physio Credits balance will then increase for you to use as you need to.

Check out the C-Physio Credits Usage Guide to see some examples of how you could use your C-Physio Credits.

  How many C-Physio Credits will I need?

The number of C-Physio Credits you’ll need will be based on how you use them. Everybody’s situation will be different.

If you want to attend Classes regularly, you can work out how many Credits you’ll need based on the number of sessions you attend each week.

If you’re recovering from an injury, or maintaining an underlying problem, your Physio will be able to give an indication on how many sessions you’re likely to need in each stage of your recovery. You can get a written treatment plan indicating the number of sessions and timescale you’ll need to help your condition improve.

This will help you decide if C-Physio Credits are right for you, and how many you’re likely to need over a period of time. You can even combine C-Physio Credits Plans to create the perfect package for your individual requirements.

Check out the C-Physio Credits to see some examples of how many C-Physio Credits you might need for.

  How long will my C-Physio Credits last?

C-Physio Credits last for a full year and are used in the order they are purchased. So if you go away for a couple of weeks, or even several months, your Credits will be stored in our system and you’ll be able to use them when you get back.

We suggest buying only the Credits you think you will use over a 1 year period.

  How will I know how many C-Physio Credits I have left?

At the end of every month, you’ll be sent a C-Physio Credits Reminder Letter to let you know how many Credits you have. You’ll also get an Account Statement of Sessions you’ve attended, with any C-Physio Credits you’ve added and used throughout the month, so you can see exactly how and when you’ve used your Credits.

  What if I need more C-Physio Credits?

If you need more C-Physio Credits, you can add them to your Account in two ways.

If you need a boost in your C-Physio Credits, you can purchase a C-Physio Credits Bundle at any time. You might want to buy a Bundle if you suffer an injury and want to progress your recovery more quickly with extra sessions. Or you might be able to attend more Classes per week over a holiday period.

With a bronze bundle starting at just £125, you can easily boost your C-Physio Credits balance to support your recovery.

Alternatively, you can upgrade your monthly plan at any time in the month to receive a regular increase in your C-Physio Credits. We’ll take the balance of your remaining plan by direct debit immediately, then continue your plan at the new level in the next month.

  What if I have more C-Physio Credits than I need?

If you have excess credits, you can treat yourself to a Sports Massage or some extra Pilates classes.

Or save them until you need them most – to treat a new injury or to prepare yourself before a sporting event or operation.

With a range of services including Physiotherapy, Pilates Private Tuition and Classes, Personal Training, Sports Performance and Women’s Health Physio, you’ll find something to suit your needs. In any case, you’ll be given a plan of action before you buy any credits, so you should only buy the C-Physio Credits you need to help your condition.

If you’re paying monthly for your C-Physio Credits, you can reduce your plan level so that you don’t receive as many Credits each month, then use up your Credits as you need them.

  Can I Downgrade my C-Physio Credits Monthly Plan?

If you would like to reduce the level of your Monthly Plan, just give us a call and we will reduce your Monthly Plan level from the start of the next month. Your next Monthly Payment will be reduced accordingly. Any C-Physio Credits already purchased will carry over to the following month and last for 1 year.

  Can I cancel my C-Physio Credits Monthly Plan?

If you don’t want any more C-Physio Credits, you can cancel your Monthly Plan at any time. There are no Contracts tying you in to your Plan. Just give us a call or email This email address is being protected from spambots. You need JavaScript enabled to view it. and we won’t take any more payments.

If you decide to cancel your Monthly Plan, any C-Physio Credits you have already purchased will remain on your account to use for a full year.

  Can I get a refund on my C-Physio Credits?

Unfortunately, no refunds can be given for C-Physio Credits purchased.

  Can I use my C-Physio Credits for someone else?

C-Physio Credits are for your use only. Unfortunately C-Physio Credits cannot be transferred to another person.

  What if I get a New Injury?

If you suffer an injury, or have a flare up of your condition that needs treatment, don’t wait until the end of the month to get it sorted. Book an Assessment with one of our Physios and use your C-Physio Credits to pay for it.

  How do you take Payment for C-Physio Credits Monthly Plans?

Monthly Credits will be paid for using our Direct Debit Service. An invoice will be raised every month for your Monthly Credits. Once you have set up a Direct Debit, your payment will then be taken automatically and your C-Physio Credits will be added to your account.

  How do I set up a Direct Debit?

We use Go Cardless for our Direct Debit Payments. We will send you a Direct Debit Mandate with your first invoice. Click on the Payment Button to set up your Direct Debit online on the Go Cardless payment page. A Direct Debit will then be automatically taken every month after we have sent you an invoice.

  Can I still pay for individual sessions or Classes?

You can still pay for individual Physio sessions, Pilates classes and 1:1 sessions on a Pay As You Go basis.

You can also pay for Block Booking of 6 or 12 Pilates classes, just like you used to. However, your block booking will now reserve your place in that specific class at that time, and won’t be transferrable from one week to the next. If you want to change classes from one week to the next, you can Pay As You Go, or use C-Physio Credits to give you extra flexibility.

If you’re a VIP member, you’ll get an extra 5% off any Pay As You Go or Block Bookings.

  Can I use my Direct Debit to pay for Extra Sessions?

If you don’t have any C-Physio Credits left, we will ask you for payment at the end of your session. If you don’t make payment at the end of the session, we can use your Direct Debit to pay for the session. You don’t have to do anything, we’ll organise the Direct Debit payment for you so you don’t have to worry.

  Can I pay for Extra Sessions by Card or Cash, even if I have a Direct Debit set up?

If you have a Direct Debit set up, but you don’t want us to take payment by Direct Debit for extra sessions you take, simply pay for your session by Card or Cash when you attend. If you don’t pay for your session when your session when you attend, your Direct Debit will then be used to take payment for any Extra Sessions.

Any More Questions?

If you have any questions that haven’t been answered here, give us a call on 01274 270450 or send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

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